Legal Documents

Tbajee20 Privacy Policy — Your Data is Safe with Us

This policy explains in detail how your personal data, payment information, and browsing activity are kept secure on the tbajee20 platform. We place the highest priority on the privacy of our users in Bangladesh.

Last Updated: January 2026

Encrypted Data Protection BDT Payment Security Personal Data Privacy Transparent Cookie Policy Third-Party Data Sharing Policy Mobile-Friendly Security Full User Control 24/7 Support Encrypted Data Protection BDT Payment Security Personal Data Privacy Transparent Cookie Policy Third-Party Data Sharing Policy Mobile-Friendly Security Full User Control 24/7 Support

What Information Do We Collect?

Account & Identity Information

When you register with tbajee20, we collect your name, email address, mobile number, and date of birth. This information is used to verify your account and confirm compliance with Bangladesh's age requirements. A national ID or passport may occasionally be requested to further verify your identity. All identity information provided is stored with the highest level of security and is accessible only to authorized staff. Providing inaccurate or outdated information may cause issues with account verification, so please ensure your details are correct.

Local Payments & BDT Transaction Data

Tbajee20 supports transactions in BDT and offers local payment methods including bKash, Nagad, and Rocket. When a transaction is completed, we record the amount, date, and payment method. Full payment gateway data is not stored directly on tbajee20's servers — only the necessary reference information is retained. Transaction history is used for fraud detection and resolving financial disputes. Financial data is handled in accordance with applicable Bangladesh Bank guidelines.

Device, Browser & Usage Information

When you use the tbajee20 platform, we automatically collect your device type, operating system, browser version, and screen resolution. This technical information helps us deliver the best experience for both mobile and desktop users. Your IP address and approximate location (at city level) are collected for security verification and region-specific services. Usage data — such as page visits, session duration, and click patterns — is used to improve the platform. This information is not used in isolation to identify any individual.

How Do Cookies & Tracking Technologies Work?

The tbajee20 platform uses cookies in your browser to remember your login state and provide a faster, more convenient experience on return visits. Cookies fall into three main types: essential cookies (required to keep the platform running), performance cookies (for analyzing page load and errors), and functional cookies (for remembering language and preferences). All cookies except essential ones can be controlled or disabled through your browser settings. Disabling cookies may limit certain features, but the platform's core functionality will remain available. tbajee20 does not use any third-party tracking scripts without your knowledge, and full transparency is maintained on this matter.

Session cookies are automatically deleted when you close your browser, while persistent cookies remain active for a set period. tbajee20 may also use local storage and session storage, which are stored only on your device and never sent to our servers. You can clear all stored cookies at any time using your browser's "Clear all cookies" option. For any questions about cookies, please contact our support team.

How Is the Collected Information Used?

Account Management

The information collected is used to manage your registration, login, password recovery, and account verification — ensuring that only the right person can access their own account.

Fraud Prevention

Automated systems are in place to detect unusual transactions, duplicate account creation, and suspicious activity — keeping every user's assets and account secure.

Service Improvement

User behavior analysis is used to continuously improve the tbajee20 platform's design, speed, and functionality — ensuring the most relevant experience for users in Bangladesh.

Communication & Notifications

Your contact information is used to send important account updates, transaction confirmations, and security alerts. You can unsubscribe from promotional messages at any time.

Is Your Information Shared with Third Parties?

Tbajee20 never sells your personal information or shares it with advertisers. In specific circumstances, limited data may be shared with trusted partners — such as payment processors that facilitate BDT transactions. All such partners are contractually bound to the same privacy standards and may only use the data for the stated purpose. Data may also be disclosed to Bangladeshi courts or regulatory authorities as required by law. In all such cases, tbajee20 takes every precaution to protect users' interests.

Technology service providers — such as server hosting and cybersecurity companies — may process your data in secure environments under active data protection agreements. Users will be notified in advance of any business restructuring or merger involving tbajee20. No third party has the right to use your information to contact you directly. If you have any concerns about how your data is shared, please reach out to our support team.

How is your data stored and kept secure?

Tbajee20 uses industry-standard SSL encryption to protect your data, keeping it unreadable to third parties during transfer. Stored data is held on encrypted servers, with regular security audits conducted to identify and address vulnerabilities. Passwords are never stored in plain text — strong hashing algorithms are used, making it impossible to reverse-engineer them. Server access is strictly controlled, and only authorized technical staff can access designated data. In the event of any security breach, affected users will be notified promptly.

User data for active accounts is retained for as long as necessary to manage the account. Following a closure request, certain data may be kept for up to five years to meet legal and regulatory obligations. Once that retention period expires, data is securely deleted or anonymized. tbajee20 also advises users to use strong passwords and change them regularly.

What Rights Do You Have Over Your Data?

Right to Access

You can log in to your account at any time to view and download the information we hold about you. For additional information, please contact our support team.

Right to Rectification

You have the full right to update any incorrect or outdated information stored in your profile. Corrections can be made directly through your account settings or by contacting our support team.

Right to Erasure

If you request account closure, all data not subject to legal retention requirements will be deleted within the designated timeframe. Contact our support team to initiate this process.

Right to Object to Processing

You can object to promotional communications or certain types of data processing at any time. Once an objection is received, tbajee20 will take the necessary action within a reasonable timeframe and inform you accordingly. If processing is essential to account management and cannot be stopped, this will be clearly explained to you.

Right to Data Portability

Tbajee20 allows you to export your account data in a standard format, giving you full control over your information and the flexibility to use it elsewhere if needed. Contact our support team to request this.

How Will You Be Notified of Policy Changes?

Tbajee20 may update this Privacy Policy from time to time to reflect new services, legal requirements, or technological developments. Registered users will be notified in advance of any significant changes via email or in-platform notifications. The date of the most recent update will always be shown at the top of this page under "Last Updated". Continuing to use the platform after changes take effect will be considered acceptance of the updated policy. For material changes, we may also seek your active consent where appropriate.

If you have any questions or concerns about policy changes, please contact us before the changes come into effect. tbajee20 values user feedback and is committed to transparency in how policies are made. Previous versions of the policy are available on request from our support team. We believe a clear and easy-to-understand privacy policy is the foundation of user trust.

Need Help with Data Protection?

For any privacy-related questions, complaints, or requests, tbajee20's dedicated support team is always ready to help. To request access to, correction of, or deletion of your data, send us an email and we will aim to respond within 72 hours. Support email: support@tbajee20.bet

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